Cancellations must be made in writing and forwarded to firstname.lastname@example.org or via mail to 37th International Conclave, Iota Phi Theta Fraternity, Inc. 1600 N. Calvert Street, Baltimore Md. 21202. Full refunds will be made for requests received by May 1, 2019. After May 1, 2019, cancellations postmarked or faxed through to May 31, 2019, will be accepted, but will be assessed a $150.00 cancellation fee. Cancellations postmarked or faxed after May 31, 2019, are not eligible for a refund. Please note that refunds will be issued no earlier than November 1, 2019 after all finances relating to conclave have been resolved.